DIR Contract
What is covered
Contract Term End Date 11/16/2017 (with renewals up to 11/16/2020)
- Surveillance, Security and Monitoring
- Technical Services
DIR info
DIR ordering information.
To submit a Purchase Order or Request a Quote, please send an email to SalesDesk@RMTcam.com and include the DIR contract number: DIR-TSO-3675
RMT CONTACT
Tony Alardin
(214) 537-2375
DIR CONTACT
Sandy Fang
(512) 475-4650
DIR Policies
Warranty & Return Policies
Security system installations come with a minimum of One Year Service Contract, with options to extend through 10 years after installation.
Any merchandise may be returned without penalty if unused and in original box within 15 days of purchase.
An RMA request is required for products covered by manufacturers warranty. All RMA and requests to return merchandise must be sent to ServiceDesk@RMTcam.com for return authorization instructions and include the DIR contract number: DIR-TSO-3675.