24/7 Support
Support & Maintenance Services
Remote Monitoring Technologies offers the highest quality products available, still sometimes the unforeseen may occur. Should you require service, we provide fast, friendly, know-how to keep your solution operating smoothly for years to come.
24/7 Support Option
To help get your system up and running smoothly, Remote Monitoring Technologies offers 30 days Remote Assist value-added service for free!
Maintenance agreements and pre-paid blocks of hours per month/quarter/year to be used at customer’s discretion. Hours 8 am-5 pm, M-F. Same day service if call placed by 10 am; otherwise next business day service. Hours include phone support. If diagnosis and problem resolution can be delivered remotely; onsite response will not be required. Call for fees.
Remote Monitoring Technologies provides the service your project requires