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24/7 Support

Support & Maintenance Services

Remote Monitoring Technologies provides high quality products and solutions built to last, still sometimes the unforeseen may occur.

Should you require service or maintenance; RMT will provide fast, friendly service from professionals, with the expectation to keep what we sell operating smoothly for years to come.

If you are a current client or new client, we encourage you to register on our support portal.

RMTcam Support Portal

24/7 Support and Options

To help get your system up and running smoothly, Remote Monitoring Technologies provides 30 days Remote Assist value-added service for free!

Service and Maintenance agreements and pre-paid blocks of hours per month/quarter/year to be used at customer’s discretion. 

Hours 8 am-5 pm, M-F. Same day service (location dependent) if call placed by 10 am; otherwise next business day service. Hour blocks include phone and online remote assist support. If a diagnosis and problem resolution can be delivered remotely; onsite response will not be required.

For information please call 1-469-751-3547  or click the online chat on this website.

Remote Monitoring Technologies will work hard to keep you a satified customer!

24/7 Support for Seamless Operations

At RMTcam, we understand that uninterrupted operations are crucial for your business. That’s why we offer comprehensive 24/7 support to ensure your peace of mind and the smooth functioning of your monitoring systems.

Our dedicated support team is available round the clock to assist you with any inquiries, technical issues, or emergencies that may arise. Whether you need troubleshooting guidance, system maintenance, or urgent assistance, our experts are just a call away. With our commitment to customer satisfaction, you can rely on us to promptly address any concerns and keep your operations running smoothly. Trust RMTcam for reliable 24/7 support, allowing you to focus on your core business without interruptions.

Round-the-Clock Assistance

Content: Our dedicated support team is available 24/7 to provide you with prompt assistance whenever you need it. Whether it’s technical troubleshooting or general inquiries, we’re here to ensure that your monitoring systems operate smoothly at all times.

Expert Technical Guidance

Need technical guidance or assistance with your monitoring systems? Our team of experts is well-equipped to provide you with the support you need. From setup and installation to ongoing maintenance, we’ll help you navigate any challenges to keep your operations running seamlessly.

Rapid Response to Emergencies

In case of emergencies, time is of the essence. Rest assured, our support team is prepared to respond swiftly to any urgent issues that may arise. With our 24/7 availability, you can count on us to minimize downtime and ensure the continuity of your operations.

Customer-Centric Support

In case of emergencies, time is of the essence. Rest assured, our support team is prepared to respond swiftly to any urgent issues that may arise. With our 24/7 availability, you can count on us to minimize downtime and ensure the continuity of your operations.

Remote Monitoring Technologies